Job Description

About Stitch Fix, Inc.

Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.

About the Team

The People and Culture team is committed to creating a fulfilling and inspiring place to work for all of the people who deliver that client experience - from our warehouse team to tech talent to merchants to stylists. We pride ourselves on creating a fun and collaborative environment where we solve problems together. We are looking for bright, kind and goal oriented people and culture leaders to join our team.

About the Role

Stitch Fix is looking for a highly organized, polished, and welcoming Office Coordinator to join the Workplace Experience team at our San Francisco Headquarters. This role is essential to creating a positive and professional first impression for employees, clients, and guests. You’ll be the hub of office operations—supporting a smooth workplace experience and helping to create a sense of belonging and hospitality for all who walk through our doors.

You're excited about this opportunity because you will…

• Manage the front desk operations, including incoming mail, deliveries, catering and access for employees and guests
• Greet and assist employees, guests, and vendors with warmth and professionalism creating an environment of “I’m here to help!” and “Let’s find out together”
• Monitor and respond to our internal ticketing system and various other communication portals, providing excellent customer service every step of the way
• Support workplace logistics, including room booking and managing internal company calendars
• Partner closely with the Workplace, People, and IT teams to support employee onboarding, office activations and other large onsite meeting support
• Help to coordinate and deploy events, parties, happy hours and other internal events with high touch details and top-notch organization
• Communicate with building management and security for day-to-day needs including guest access, vendor access, maintenance requests and life safety trainings
• Ensure the front desk, lobby, kitchen areas, and conference rooms are organized, stocked, and visually aligned with our brand
• Work closely with our vendors to ensure quality on-time service, keeping our office in tip-top shape
• Maintain awareness of evolving workplace protocols and supporting a clean, safe and inclusive environment

We’re excited about you because…

• Bring 3–5 years of front desk, office coordination, or hospitality experience — including managing visitor experience, overseeing vendor interactions, maintaining conference room schedules, and coordinating day-to-day office operations.
• Have a genuine passion for providing outstanding hospitality and customer service and are authentic and excited about connecting with others
• Thrive in a dynamic people-facing role and enjoy solving problems with a smile
• Are comfortable navigating ambiguity and shifting priorities in a fast-paced environment with grace and professionalism
• Demonstrate attention to detail and a passion for building meaningful connections
• Are tech-savvy and can confidently use tools like Google Workspace, Microsoft Office, Slack, and visitor management systems
• Cross-functional communication comes naturally to you while solving problems and addressing roadblocks, with proven experience working directly with senior leadership teams
You have excellent interpersonal and communication skills - both written and verbal, as well as through email and posted signage
• - and an eye for savvy design
• Above all else you are bright, kind, and motivated by challenge

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

Compensation and Benefits


This role will receive a competitive salary and benefits. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, location, and performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.

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