Position Overview:
We are seeking a remote Service Desk Analyst to support our end client,The ideal candidate must be based in Texas and demonstrate fluency in both French and Spanish, with proven experience working with Canadian clients.
Key Responsibilities:
Provide first-level IT support to end users via phone, email, and chat, ensuring timely and effective resolution of hardware, software, and network issues.
Escalate unresolved issues to higher-level technical teams as needed.
Deliver clear, professional communication and maintain high customer satisfaction.
Document troubleshooting steps and contribute to knowledge base articles.
Requirements:
Proficiency in French and Spanish (verbal and written).
Prior experience supporting Canadian clients in a service desk or IT helpdesk environment.
Strong troubleshooting, problem-solving, and customer service skills.
Ability to work independently in a remote setting.
...global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and... ...background, you are a great fit for this role. No customer service experience? No problem! With a friendly and positive attitude, we will...
...Looking For: Cloud9 is looking for a passionate and talented Social Media Manager to develop and implement social media strategies for our... ..., Communications, or a related field (or equivalent experience). Minimum of 1-2 years of experience in social media management...
...Childcare Teacher- Cartersville Love making a difference? You'll fit right in. Theres something truly special about knowing you... ...& Pay Range: $12-$20 per hour Candidates with advanced education and experience in early childhood education may qualify for higher...
...Special Notes : Resume/CV should be included with the online application. Posting Overview : This position will remain... ...Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*...
...We are seeking an experienced Audio Visual Technician to join our team. As an Audio Visual Technician, you will be responsible for setting up, operating, and maintaining audio and visual equipment for various events and productions. This is a hands-on role that requires...