Job Title: Level 2 Help Desk Support Technician
Location: Buffalo, NY
Job Type: Contract W2
Overview:
Provide advanced technical support for escalated issues from Level 1, ensuring efficient resolution of complex problems affecting call center operations.
Key Responsibilities:
Diagnose and resolve advanced hardware, software, and network issues.
Collaborate with IT teams to implement solutions and improvements.
Maintain and update documentation for recurring issues and resolutions.
Train and mentor Level 1 technicians as needed.
Ensure compliance with company IT policies and procedures.
Qualifications:
Associate's degree in IT or related field; relevant certifications (e.g., CompTIA Network+, Microsoft Certified) preferred.
Minimum of 2 years of experience in a help desk or technical support role.
Strong analytical skills and attention to detail.
Excellent interpersonal and communication abilities.
Thanks and Regards,
Gopi M
202-828-3493
Gopi@NasTechglobal.com
...Transition. Overview: We are looking for a highly skilled Graphic Designer to join our creative team at Targeted Victory! As a designer at... ...branding, merchandise, print collateral, and presentations. Time Management - Manage your time as efficiently as possible by...
...Job Overview: The Medical Scribe Supervisor supervises the Medical Scribe staff at their assigned RWJBH facility. This includes managing scribe job performance, ensuring proper on-boarding and training, and providing real time feedback and coaching. She/he/they are...
Company Description Want to work from home? Become a travel agent and work from wherever works best for you. All training is included. All you need is to be 18 or older, live in the United States, and have reliable internet and a computer. Role Description This...
Salary: $2080 / WeekThere is a need for In-person Speech- Language Pathologist Assistants to work in a school setting in California. The Speech Language Pathologist Assistant assists the Speech Language Pathologist in providing speech and language services. The Speech...
Job Title: Lab TechnicianJob DescriptionThe main function of a lab technician is to perform routine medical laboratory tests for the diagnosis, treatment, and prevention of disease. A typical lab technician may work under the supervision of a medical technologist.Responsibilities...